Frequently Asked Questions
What are the shipping options?
We ship worldwide through USPS.
5$ for the first print, 2$ for an additional one.
30$ for the first print, 5$ for an additional one.
What do I do if I received a defective order?
We take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product we will contact you.
How do I contact your company if my question isn’t answered here?
The most easiest and effecient way to contact is is through email (kozo.prints@gmail.com), where we aim to reply back within 48 hours.
Can I return my order?
What are the acceptable methods of payment?
We currently accept all Credit/ Debit cards and PayPal